Privacy Policy

Your privacy matters to us. This policy explains what information we collect, why we collect it, and how we use it to provide your order and customer support experience.

Last updated: June 2026

Information we collect

When you place an order, we collect information needed to process and deliver it, such as your name, email address, phone number, shipping address, purchased items, and order details.
We may collect messages you send to customer support, review submissions, and order-related notes needed to help resolve your request.
Our website may collect basic technical information such as browser type, device information, pages visited, and general usage data to improve site performance and security.

Payment information

Payments are handled by PayPal or other payment providers we may enable. VORYKIO does not store your full card number or PayPal login information.
We receive payment status, transaction reference, order amount, and related payment confirmation details needed to complete and support your order.

How we use information

To process orders, confirm payments, prepare shipments, provide tracking information, and respond to customer support requests.
To send order-related emails, including order confirmation and delivery-related messages.
To prevent fraud, protect our website, manage customer service, improve products, and maintain business records.

Sharing information

We share information only when needed to operate the store, such as with payment providers, shipping carriers, email delivery providers, website hosting tools, and customer service tools.
We do not sell your personal information to advertisers.
We may disclose information if required by law, legal process, or to protect the rights and safety of VORYKIO, customers, or others.

Data retention

We keep order and customer service records for as long as needed to provide service, resolve disputes, comply with legal obligations, and maintain business records.
You may contact us to ask about your personal information, request correction, or request deletion where applicable by law.

Security

We use reasonable technical and organizational measures to protect customer information.
No online system is completely risk-free, so we encourage you to use secure passwords and contact us if you notice suspicious activity related to your order.

Need help?

Email us at support@vorykio.com and include your order number when your message is about an existing order.

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Information we collect

When you place an order, we collect information needed to process and deliver it, such as your name, email address, phone number, shipping address, purchased items, and order details.

We may collect messages you send to customer support, review submissions, and order-related notes needed to help resolve your request.

Our website may collect basic technical information such as browser type, device information, pages visited, and general usage data to improve site performance and security.

How we use information

To process orders, confirm payments, prepare shipments, provide tracking information, and respond to customer support requests.

To send order-related emails, including order confirmation and delivery-related messages.

To prevent fraud, protect our website, manage customer service, improve products, and maintain business records.

Sharing information

We share information only when needed to operate the store, such as with payment providers, shipping carriers, email delivery providers, website hosting tools, and customer service tools.

We do not sell your personal information to advertisers.

We may disclose information if required by law, legal process, or to protect the rights and safety of VORYKIO, customers, or others.